- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Basic with Defective Media Retention - Post Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Visual Remote Guidance
- Defective Media Retention
- Service Response Time
- Next Business Day - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HPE 793161-B21, 793161R-B21, 793308-291, 793308-B21, 793308R-B21, 793309-S01, 793311-S01, 793316-AA1, 793317-AA1, 793318-AA1, 816817-291, 816817-B21, 816817R-B21, 816818-AA1, 816819-AA1, 816820-AA1, 816821-S01, 816822-S01, 846162-B21, 846162R-B21