- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com
- Brand Name
- Cisco
- Service Name
- SMARTnet - Extended Service
- Product Type
- Service
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
What You Get:
- Global 24-hour access to experts in the Cisco Technical Assistance Center (TAC)
- Self-help support through online communities, resources, and tools
- Hardware replacement options, including 2-hour, 4-hour and next business day
- Operating System (OS) software updates
- Smart, proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Labor
- Service Description
- 24x7x4 Business Hour
- Provided Support
- Phone Support
- Diagnosis
- Training
- Software Update
- Web Knowledge Base Access
- Software Upgrade
- Replacement
- Hardware Maintenance
- Installation
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- Cisco C6800IA Instant Access POE + Switch
